Our Agency
Synchronicity
Synchronicity is a full-service digital marketing agency based in Charlotte NC, with over 25 years of experience in website design, development, and strategic marketing.
With a focus on creating engaging, user-friendly websites, we help businesses across various industries grow their online presence and achieve their goals. Our core services include custom web design, eCommerce solutions, SEO, content marketing, and branding. We stand out for our collaborative approach, ensuring each project aligns with the client’s vision and drives measurable results. Our team of experts combines creativity with technical expertise, making them a trusted partner for businesses seeking impactful digital strategies.
Industries
Working With Us
When you work with us, you get access to a robust and talented team of experts with decades of marketing and design experience in a wide variety of industries, including Manufacturing, Industrial, Technology, Cybersecurity, Financial Services, Healthcare, Construction, and Non-Profits.
Our Talented Team of Professionals
Experience Counts
We’ve worked on both sides of the table, working in agencies and serving as marketing directors, sales leaders, UX and graphic designers, account managers, analysts, social media and digital marketing managers, creative directors, and business owners.
Empathy and Passion
Understanding Your Needs & Goals
Our vast, multi-faceted experience allows us to truly understand what our clients need, whether it is a one-time project or a fully outsourced marketing strategy, and deliver high-quality work that fits their budgets and goals.
Leading the Charge
Randy Smith
President & Founder
Randy brings together a unique blend of creative vision and extensive sales experience as the Founder and President of Synchronicity.
Before launching Synchronicity, Randy sharpened his leadership and training skills as a regional manager and sales trainer at Aflac ®, where he developed strategies that fueled the success of sales teams.
His academic achievements include multiple certifications from CIW in Web Foundations, Web Design, Web Development, and Web Security. Additionally, he is a graduate of New Horizons, where he earned certifications as a Certified Internet Webmaster with a focus on web design, e-commerce, development, and graphic design.
For over two decades, Randy has led Synchronicity, challenging traditional business models and using his entrepreneurial expertise to drive significant growth in sales and marketing for a wide range of clients.
Beyond digital marketing, Randy is also an internationally recognized Billboard musician. He has recorded six albums and performed across the US and Canada, captivating audiences with his musical talent.
Randy’s fusion of artistic creativity and strategic business insight makes him a dynamic leader, constantly innovating in web design and marketing strategies.
Susanne Mulligan
Director of Digital Marketing
Susanne Mulligan brings over 25 years of experience in digital marketing, where she has successfully led comprehensive strategies across various industries, consistently driving brand growth and achieving measurable results.
As a former digital marketing agency owner, she managed a diverse client base and demonstrated a strong ability to lead cross-functional teams while overseeing projects from concept to completion. Susanne is highly skilled in optimizing customer experiences, reducing costs, and maximizing ROI.
The Cast
Jacob Ayers
Senior Web Developer
Christopher Flagg
Senior Web and Graphic Designer
Robert Radtke
Senior Web Developer
Ashley Ohlrogge
Senior Web Developer
Dan Letsche
Senior Web Developer
Nathan Klatt
Senior Web Developer
Melanie Marohl
Project Manager
Carol Smith
Accounts Receivable
Rich Dupont
Tech Support and Customer Service
