Synchronicity

noun: The simultaneous occurrence of events which appear significantly related but have no discernible causal connection.

 

Synchronicity is a full-service digital marketing agency based in Charlotte, NC, with over 25 years of experience in website design, development, and strategic marketing. With a focus on creating engaging, user-friendly websites, we help businesses across various industries grow their online presence and achieve their goals. Our core services include custom web design, eCommerce solutions, SEO, content marketing, and branding. We stand out for our collaborative approach, ensuring each project aligns with the client’s vision and drives measurable results. Our team of experts combines creativity with technical expertise, making them a trusted partner for businesses seeking impactful digital strategies.

 

Industries

Working With Us

When you work with us, you get access to a robust and talented team of experts with decades of marketing and  design experience in a wide variety of industries, including:

  • Manufacturing
  • SaaS
  • Technology
  • Cybersecurity
  • Financial Services
  • Insurance
  • Pro Services
  • Non-Profits
  • eCommerce
  • Healthcare
  • Construction
  • Real Estate

Our Talented Team of Professionals

Experience Counts

We’ve worked on both sides of the table, working in agencies and serving as marketing directors, sales leaders, UX and graphic designers, account managers, analysts, social media and digital marketing managers, creative directors, and business owners.

Empathy and Passion

Understanding Your Needs & Goals

Our vast, multi-faceted experience allows us to truly understand what our clients need, whether it is a one-time project or a fully outsourced marketing strategy, and deliver high-quality work that fits their budgets and goals.

Leading the Charge

Randy Smith Synchronicity

Randy Smith

President & Founder

Randy brings together a unique blend of creative vision and extensive sales experience as the Founder and President of Synchronicity. Before launching Synchronicity, Randy sharpened his leadership and training skills as a regional manager and sales trainer at Aflac ®, where he developed strategies that fueled the success of sales teams.

His academic achievements include multiple certifications from CIW in Web Foundations, Web Design, Web Development, and Web Security. Additionally, he is a graduate of New Horizons, where he earned certifications as a Certified Internet Webmaster with a focus on web design, e-commerce, development, and graphic design.

For over two decades, Randy has led Synchronicity, challenging traditional business models and using his entrepreneurial expertise to drive significant growth in sales and marketing for a wide range of clients.

Beyond digital marketing, Randy is also an internationally recognized Billboard musician. He has recorded six albums and performed across the US and Canada, captivating audiences with his musical talent.

Randy’s fusion of artistic creativity and strategic business insight makes him a dynamic leader, constantly innovating in web design and marketing strategies.

Susan Mulligan - Synchronicity

Susanne Mulligan

Director of Digital Marketing

Susanne Mulligan brings over 25 years of experience in digital marketing, where she has successfully led comprehensive strategies across various industries, consistently driving brand growth and achieving measurable results.

As a former digital marketing agency owner, she managed a diverse client base and demonstrated a strong ability to lead cross-functional teams while overseeing projects from concept to completion. Susanne is highly skilled in optimizing customer experiences, reducing costs, and maximizing ROI.

The Cast

Jacob Ayers
Senior Web Developer

Christopher Flagg
Senior Web and Graphic Designer

Robert Radtke
Senior Web Developer

Ashley Ohlrogge
Senior Web Developer

Dan Letsche
Senior Web Developer

Nathan Klatt
Senior Web Developer

Melanie Marohl
Project Manager

Carol Smith
Billing Specialist

Rich Dupont
Tech Support and Customer Service

 

Web Design & Digital Marketing Services


Select scalable marketing, web design, and creative services to support your changing needs.

  • Custom Plans & Projects
  • Monthly Marketing
  • One-Time Projects

Custom Website Design 

Custom web design creates unique, tailored websites to match specific business needs. It focuses on personalized aesthetics, functionality, and user experience, ensuring a distinctive online presence.

Included with this service:

  • Custom site planning and design
  • Custom functionality
  • Custom E-commerce options

Learn More

Custom Marketing Plans

Custom digital marketing tailors strategies to meet your business's needs, enhancing brand visibility, engagement, and conversions. It leverages unique content, targeted campaigns, and data-driven insights for optimal results.

Included with this service:

  • Customer persona development
  • Comprehensive marketing strategy
  • Monthly metrics report

Learn More

Custom Web Development

Web development involves creating, building, coding, and maintaining websites and web applications for browsers. It includes web design, programming, and database management.

Included with this service:

  • Expert coding and programming
  • Custom functionality
  • API integration and more

Learn More

Small Business

Marketing Plans

  • Basic marketing to support your business
  • Ideal for small businesses
  • 3 Blog Post Per Month
  • Google PPC Campaign Management
  • Monthly SEO Services
  • Graphic Design Templates For Ads or Social Graphics - 3 Designs/month
  • Paid Advertising Management* Campaigns on Meta, LinkedIn, or Geofencing
  • Premium Content Piece Choice of Infographic, eBook or Interactive
  • Organic Social Media Calendar Creation and Profile Management for up to 2 Profiles
  • Monthly Metrics Reporting Calls

Learn More

Mid-Scale 

Marketing Plans 

  • Elevated marketing to grow your business
  • Ideal for small to mid-size businesses
  • 6 Blog Posts Per Month
  • Google PPC Campaign Management
  • Monthly SEO Services
  • Graphic Design Templates For Ads or Social Graphics - 5 Designs/month
  • Paid Advertising Management* Campaigns on Meta, LinkedIn, or Geofencing
  • Premium Content Piece Choice of Infographic, eBook or Interactive
  • Organic Social Media Calendar Creation and Profile Management for up to 2 Profiles
  • Monthly Metrics Reporting Calls

Learn More

Custom

Marketing Plans

  • Comprehensive marketing for a competitive advantage
  • Ideal for mid-size to large businesses
  • 10+ Blog Posts Per Month
  • Google PPC Campaign Management
  • Monthly SEO Services
  • Graphic Design Templates For Ads or Social Graphics - 10 + Designs/month
  • Multiple  Premium Content Pieces  Infographic, eBook or Interactive
  • Paid Advertising Management* Campaigns on Meta, LinkedIn, or Geofencing
  • Organic Social Media Calendar Creation and Profile Management for Multiple Profiles
  • Monthly Metrics Reporting Calls

Learn More

Website Design

Website Design

Choose from expertly crafted designs and layouts for your business or e-commerce website.

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Marketing Management

Marketing Management

Worry-free execution and management of strategic ad campaigns, social media, and email marketing.

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Content Creation

Content Creation

Create original content, including blog articles, infographics, whitepapers, case studies, and more.

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Graphic Design

Graphic Design

Quality designs and graphics to promote your company with content, social media, tradeshow displays, and more.

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Marketing Consulting

Marketing Consulting

Identify areas for improvement and explore new marketing opportunities for better results.

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Website Support

Website Support

Hosting and support to keep your site running at peak performance and in good standing with search engines.

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How can we help you?

Custom Website Design 

Custom web design creates unique, tailored websites to match specific business needs. It focuses on personalized aesthetics, functionality, and user experience, ensuring a distinctive online presence.

Included with this service:

  • Custom site planning and design
  • Custom functionality
  • Custom E-commerce options

Learn More

Custom Marketing Plans

Custom digital marketing tailors strategies to meet your business's needs, enhancing brand visibility, engagement, and conversions. It leverages unique content, targeted campaigns, and data-driven insights for optimal results.

Included with this service:

  • Customer persona development
  • Comprehensive marketing strategy
  • Monthly metrics report

Learn More

Custom Web Development

Web development involves creating, building, coding, and maintaining websites and web applications for browsers. It includes web design, programming, and database management.

Included with this service:

  • Expert coding and programming
  • Custom functionality
  • API integration and more

Learn More

Starter 

Marketing Subscription

  • Basic marketing to support your business
  • Ideal for small businesses
  • 1 Blog Per Month
  • Google PPC Campaign Management
  • SEO Site Health Audit
  • Graphic Design Templates For Ads or Social Graphics - 3 Designs/month
  • Premium Content Piece Choice of Infographic, eBook or Interactive
  • Paid Advertising Management* Campaigns on Meta, LinkedIn, or Geofencing
  • Organic Social Media Calendar Creation and Profile Management for up to 2 Profiles
  • Monthly Metrics Report

Learn More

Mid-Scale 

Marketing Subscription 

  • Elevated marketing to grow your business
  • Ideal for small to mid-size businesses
  • 1 Blog Per Month
  • Google PPC Campaign Management
  • SEO Site Health Audit
  • Graphic Design Templates For Ads or Social Graphics - 3 Designs/month
  • Premium Content Piece Choice of Infographic, eBook or Interactive
  • Paid Advertising Management* Campaigns on Meta, LinkedIn, or Geofencing
  • Organic Social Media Calendar Creation and Profile Management for up to 2 Profiles
  • Monthly Metrics Report

Learn More

Enterprise 

Marketing Subscription

  • Comprehensive marketing for a competitive advantage
  • Ideal for mid-size to large businesses
  • 1 Blog Per Month
  • Google PPC Campaign Management
  • SEO Site Health Audit
  • Graphic Design Templates For Ads or Social Graphics - 3 Designs/month
  • 1 Premium Content Piece Choice of Infographic, eBook or Interactive
  • Paid Advertising Management* Campaigns on Meta, LinkedIn, or Geofencing
  • Organic Social Media Calendar Creation and Profile Management for up to 2 Profiles
  • Monthly Metrics Report

Learn More